I have not received a refund

Hello, I purchased your plugin in April and then due to some problems I asked for a refund. you agreed and canceled. But I see a statement from the card that the payment was made to you, but there was no return from you. Although before that you returned 10% of the discount and this amount was credited to the card. please check again. it’s already May, and there is no money on your card. thank you

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