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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @duncan6767

    Could you kindly provide us with more details about the error? I’m particularly interested in knowing when it happens and the steps you take before it occurs.

    In the meantime, you can run a conflict test to help you identify the cause of the issue.

    • Temporarily switch your theme to Storefront or Twenty Twenty-Four
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope that helps! Let me know once you have done a conflict test!

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @duncan6767

    I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or open a new topic.

    Thanks!

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