I have a problem with shipping areas

  • Resolved omarhamsho

    (@omarhamsho)


    1 year, 11 months ago

    Hi
    I work with more than one shipping company
    Each shipping company has a group of regions, and each group has one price according to weight.
    I want to enter the regions in each freight company as a group. To make it easier for me to update prices.

    Picture as an example:
    I work with DHL and PTT for shipping to Germany
    But the store always shows the highest shipping company in the list (DHL appears because it is at the top, and PTT does not appear)

    What can i do for this

    • This topic was modified 1 year, 11 months ago by omarhamsho.
Viewing 5 replies - 1 through 5 (of 5 total)

  • That’s how Shipping Zones work – the first one on the list that matches the address is used.

    You would need a Zone for each country that uses both DHL and PTT at the top of the list. So using your screenshot as an example:

    Germany: DHL and PTT

    France: DHL and PTT

    DHL: All the other countries that only use DHL

    PTT: All the countries that only use PTT

    Thread Starter omarhamsho

    (@omarhamsho)

    Thanks for your answer
    The problem is that the two companies send to most countries in the world, and unfortunately there is a third company as well
    It’s a big problem
    The entry will be difficult for each country, and the prices will also be updated
    I will search more, maybe there is any addition that will help me

    Hi,

    You will need to add all shipping methods available for the shipping zone, so that your customer will be able to select the best fit for them. You can add as many shipping methods as your zone needs.

    More info: https://woocommerce.com/document/setting-up-shipping-zones/

    Let us know if there are any questions.

    Thread Starter omarhamsho

    (@omarhamsho)

    Hello,
    i created multiple shipping zones for 2 different carriers, DHL and PTT. While list of countries of those zones overlap, they’re not the same. So i can’t create 2 different prices for the same Zone. I learned that when 2 zones intersect only one of them is displayed on checkout. I want both shipping options to display on checkout so customer can choose PTT or DHL. How can i do that?

    Shipping Zones are for the addresses – not the shipping type

    You need a Zone for each area that contains the shipping methods for that area.

    Having a country in multiple Zones won’t work

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘I have a problem with shipping areas’ is closed to new replies.