I have a issue with the prices of variable product
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Hello @diego183
Such an issue needs to be inspected properly to find a possible solution.
Please, provide us the below resources so we can look for the possible issue –1. Feed link which you have uploaded on GMC
2. Screenshot of that feed configuration
3. Error report By GMC – How to download error report
4. System Statu – Copy the system status from here and paste it here.Once we get the above, we can inspect the issue properly to find a possible solution.
Thank you,
1.- https://idea-tec.cl/wp-content/uploads/woo-feed/google/xml/catalogo-de-productos.xml
2.- https://idea-tec.cl/wp-content/uploads/2022/12/Captura-de-Pantalla-2022-12-15-a-las-17.54.24.png
3.- https://idea-tec.cl/wp-content/uploads/2022/12/item_issues_316892658_2022-12-15T20_47_48.683Z_.csv
4.-WooCommerce Version: 6.0.1 - You are not using the latest version of WooCommerce. Update WooCommerce plugin to its latest version: 7.2.0 Product Types: ? Producto Simple [simple] ? Producto Agrupado [grouped] ? Producto Externo/afiliado [external] ? Producto Variable [variable] Total Products: WP Query: 7 WC Product Query: 7 Both Query: 7 Product Total by Types. ? Variable Product: 7 ? Product Variations: 65 Product Per Batch: 200 Product Query Type: WC_Product_Query Default Customer Location: Default Customer Location Shop Base Address Store Address Visviri 150 Santiago CL:CL-RM Multi Language Site: No Multi Currency Site: No WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here. WP CRON: Ok Upload Directory: Ok - Writable. Cache Plugin Installed: No. WordPress Multi Site: No Home Url: https://idea-tec.cl Site Url: https://idea-tec.cl Version: 6.0.1 Log Directory: /home/cfchemcl/public_html/idea-tec.cl/wp-content/uploads/wc-logs/ Log Directory Writable: Yes WP Version: 6.0.3 WP Multisite: No WP Memory Limit: 2 GB WP Debug Mode: No WP Cron: Yes Language: es_ES Server Info: Apache Php Version: 7.2.34 Php Post Max Size: 128 MB Php Max Execution Time: 600 Php Max Input Vars: 19.53 KB Curl Version: 7.84.0, OpenSSL/1.1.1p Suhosin Installed: No Max Upload Size: 128 MB Mysql Version: 10.2.44 Mysql Version String: 10.2.44-MariaDB-cll-lve Default Timezone: UTC Fsockopen Or Curl Enabled: Yes Soapclient Enabled: Yes Domdocument Enabled: Yes Gzip Enabled: Yes Mbstring Enabled: Yes Remote Post Successful: Yes Remote Post Response: 200 Remote Get Successful: Yes Remote Get Response: 200 OceanWP Child Theme: 1.0 (Latest:0) Advanced Custom Fields (Delicious Brains): 5.11.4 (Latest:6.0.6) All in One SEO (All in One SEO Team): 4.1.8 (Latest:4.2.8) All-in-One WP Migration (ServMask): 6.77 (Latest:7.68) Integration for Contact Form 7 and HubSpot Pro (CRM Perks): 1.2.2 Contact Form 7 (Takayuki Miyoshi): 5.5.4 (Latest:5.7) Contact Form CFDB7 (Arshid): 1.2.6.3 (Latest:1.2.6.5) Display Metadata (Manuel Canga): 0.4.1 Duplicate Page and Post (Arjun Thakur): 2.6.6 (Latest:2.9.1) DynamicConditions (RTO GmbH): 1.6.0 Elementor Pro (Elementor.com): 3.2.1 Elementor (Elementor.com): 3.4.8 (Latest:3.9.1) Facebook for WooCommerce (Facebook): 2.0.3 (Latest:3.0.6) PowerPack Lite for Elementor (IdeaBox Creations): 2.6.3 (Latest:2.7.1) Redirection (John Godley): 5.2.2 (Latest:5.3.6) Slider Revolution (ThemePunch): 6.5.11 Sucuri Security - Auditing, Malware Scanner and Hardening (Sucuri Inc.): 1.8.30 (Latest:1.8.36) Tidio Chat (Tidio Ltd.): 5.0.0 (Latest:6.0.2) Transbank Webpay REST (TransbankDevelopers): 1.5.3 (Latest:1.5.5) CTX Feed (WebAppick): 4.5.13 (Latest:4.5.14) WooCommerce Cart Abandonment Recovery (CartFlows Inc): 1.2.20 (Latest:1.2.21) Checkout Field Editor for WooCommerce (ThemeHigh): 1.5.3 (Latest:1.8.1) Advanced Order Export For WooCommerce (AlgolPlus): 3.2.2 (Latest:3.3.3) Product Feed PRO for WooCommerce (AdTribes.io): 11.5.4 (Latest:12.0.9) Variation Swatches for WooCommerce (Emran Ahmed): 1.1.19 (Latest:2.0.16) Shipping Envíame para WooCommerce (Juan Javier Rivera C): 1.1 WooCommerce Google Analytics Integration (WooCommerce): 1.5.9 (Latest:1.5.18) WooCommerce (Automattic): 6.0.1 (Latest:7.2.0) WordPress Importer (wordpressdotorg): 0.7 (Latest:0.8) Yoast SEO (Equipo Yoast): 18.0 (Latest:19.12) Administrador de archivos WP (mndpsingh287): 7.1.6 (Latest:7.1.7) WP Mail SMTP (WPForms): 3.2.1 (Latest:3.6.1) Redirección a Contact Form 7 Pro (Qube One): 2.4.0 (Latest:2.7.0) WPForms Lite (WPForms): 1.7.2.1 (Latest:1.7.8) Productos relacionados para WooCommerce (WebToffee): 1.4.0 (Latest:1.4.6) Feed Files https://idea-tec.cl/wp-content/uploads/woo-feed/google/xml/catalogo-de-productos.xml Fatal Errors No Logs Found.
Hi @diego183
Sorry for the delayed response.
While inspecting the feed and the error report, we found the price between the feed and the website is correct, as you can see here in this screenshot.
So, why is Google generating the price mismatch error?
Google uses product Schema to get the price and other data while crawling the product page, but as you can see here, your WooCommerece items have no schema installed.To solve this schema issue, we have a solution in our plugin. Go to CTX feed settings and find WooCommerce Default Schema Override and enable it. Once enabled, go to Manage feed and regenerate the feed and then go to GMC and Fetch the feed again.
Once the updated feed is fetches, wait until GMC processes the new data and let us know if it helped to solve the issue.
In case the issue remains, reach us from here.
Thank you,
Hi @diego183
Have you managed to solve the issue? If so, please, let us know if we should mark it resoled.
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