I hate to add to the bad reviews and I know they won’t change anything

  • You update a free product to a freemium where the basic product is too basic. I understand. You decided that if we have just a few users that will pay for our hard work is fine than free use of the previous product.
    You work hard to build Exact Metrics, but maybe a better approach to launching your new plugin was to offer it as new install and promote it through the old plugin.

    Now, what you have is:
    1. A bunch of fans of the old plugin that are furious and wouldn’t buy your product even if it’s the best on the market.
    2. A freemium product which is no actually freemium. I can’t even change the date range. You can’t build something on top of Google Analytics and not offer the minimal functionalities offered by GA. Wait until you’ll get some worrying calls from Google for the bad trick you just pulled.

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  • Plugin Author chriscct7

    (@chriscct7)

    > You can’t build something on top of Google Analytics and not offer the minimal functionalities offered by GA.

    Developers can only offer what they have the quota (which is approved and set by Google) to do.

    Thread Starter Emanuel Grigoras

    (@emanuelgrigoras)

    OK. My mistake. I thought it was free to offer the option of selecting the period you want to see visits for.
    Still, the way you launched the new product wasn’t the best as you can see from all the one star review. Maybe it’s time to say “my mistake” and change something. You’re losing users that liked your former plugin and were maybe willing to pay for something better.
    I think Extra Metrics could be / is something better and I’m certain you worked hard to make it this way.

Viewing 2 replies - 1 through 2 (of 2 total)
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