I get "Oops! That page can’t be found." after submitting ticket on front end

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter mattarg

    (@mattarg)

    Sorry:

    WordPress 4.1 running AccessPress Parallax theme.

    osTicket-v1.9.5.1

    Just in case that helps.

    Plugin Author m.tiggelaar

    (@mtiggelaar)

    Hello,

    it sounds like there’s a htaccess conflict.
    Is your htaccess non-standard? if so try to revert to default to check if that works better.

    (htaccess only matters for apache, if you use nginx or iis other config files need to be checked).

    Regards,
    Marco

    Thread Starter mattarg

    (@mattarg)

    Thanks a lot for your reply Marco. The content of my file is

    RewriteEngine on
    RewriteCond %{HTTP_HOST} ^www2\.e\-thisisit\.com$ [OR]
    RewriteCond %{HTTP_HOST} ^www\.www2\.e\-thisisit\.com$
    RewriteRule ^/?$ “http\:\/\/www\.e\-thisisit\.com\/” [R=301,L]

    The domain is www2.e-thisisit.com/dev

    Can you see anything wrong with it? I’ve set the permalink settings to use post name.

    Thanks a lot.

    Plugin Author m.tiggelaar

    (@mtiggelaar)

    hmm, i must say htaccess isn’t my strong point but default wordpress is:

    # BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

    think yours is mainly rewriting www to www2

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘I get "Oops! That page can’t be found." after submitting ticket on front end’ is closed to new replies.