I get 3 emails to the same email address every time I post

  • Resolved elliekennard

    (@elliekennard)


    3 years, 11 months ago

    Hi there

    I get 3 emails to the same (admin) email address every time I make a post. I can see no difference except that one is slightly differently formatted from the other 2. My exerpt is the same as the post, but I guess one might be the full post, which has a different format.

    How can I reduce it, even if only to 2 copies?

    Thanks

    Ellie

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @elliekennard

    Sorry for the unexpected behavior that you are facing, from the plugin. After receiving your concern we have tried to reproduce the scenario but the afford wasn’t that successful.

    Is it possible to let us know how can we reproduce that? If possible please share screenshots of your settings and configuration so that we can do that same to investigate. And please make sure there aren’t any theme/plugin conflicts.

    Looking forward to hearing from you soon.

    Thread Starter elliekennard

    (@elliekennard)

    What particular settings would you like to see screenshots of? This happened fairly recently with no change in theme or plugins.

    Ellie

    Thread Starter elliekennard

    (@elliekennard)

    Actually, as of yesterday, after I removed all public subscribers, leaving only myself as ‘user’ I am only getting 2 emails (1 in html, 1 in plain text). No idea how that changed or why, but it seems to be fixed now.
    Cheers
    Ellie

    Thanks for letting us know the update. Be sure to get in touch if you have any further Subscribe2 queries.

Viewing 4 replies - 1 through 4 (of 4 total)
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