I don’t want to sync products

  • Resolved timbalada88

    (@timbalada88)


    2 years, 9 months ago

    Hello, I marked categories that I don’t want to sync with Facebook.
    However, when trying to publish the product, it shows a warning that the category is not to be synchronized.
    It shows the Settings and Cancel button, and I am in no way able to publish these products.

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  • Hey @timbalada88,

    However, when trying to publish the product, it shows a warning that the category is not to be synchronized

    Typically, this error message will be displayed when a product is in a category set not to sync but then the sync settings are different at the product level.

    Can you please confirm that on the product you’re seeing this message you don’t have it set to synchronise under the Facebook tab?


    Full size image: https://d.pr/i/mNLCvP

    You can find more information about the Facebook product settings in our documentation: https://woocommerce.com/document/facebook-for-woocommerce/#facebook-product-data

    Please let us know how you get on with that.

    Kind regards,

Viewing 1 replies (of 1 total)
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