I don’t want instagram

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @jglazer63,

    An Instagram account is only required if you intend to sync your catalog to Instagram. If you’re just looking to sync your products to Facebook, you don’t need an Instagram account.

    Could you please confirm if you’re being forced to link an Instagram account? `
    Please provide us with a screenshot so that we can see what you are describing.

    We await your response to better assist you!

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @jglazer63,

    When setting up the Facebook connection on the second step of that process did you deactivate the Instagram Shopping setting which would be this one below?

    Image Link: https://cloudup.com/cN-JbhAvVe6

    Deactivating that particular setting during the configuration process did not force me to choose an account for Instagram and I could then complete Facebook the connection process on my test installation.

    When testing I used the latest version of Facebook for WooCommerce which is v2.3.1.

    Thread Starter jglazer63

    (@jglazer63)

    I may have missed that. I’ll check it again.

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @jglazer63,

    Please let me know how you get on!

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @jglazer63

    We haven’t heard back so we’ll mark this thread as resolved. Feel free to open a new support thread should you have any issues arise.

    Best,

Viewing 5 replies - 1 through 5 (of 5 total)
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