I don't see the icons

Are you using async mode or non-async ?

Hi I have tried both with Tick box to enable asynchronous replacement. and Tick box to enable asynchronous debug mode. cecked (in alternate way that both) an unchecked but nothing.

I link you an example image of my setting:
example

Do you have a link to a webpage where I can see the issue ?

yes, the site is this
site
the page is “Assistenza”

Thanks!

OK, I had a look at the site and it looks like the MTLI stylesheet which adds the icons is not being loaded. You can see the error here.

The server returns a 500 error. This is very likely due to a (faulty) server configuration or .htaccess rule on your webserver.

Have a look at your .htaccess file to see which rule may be blocking the css file from loading.

The .htacess is simple:
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

Hmm… is that all that’s in the .htaccess ? and there are no pertinent .htaccess files in subdirectories leading to the stylesheet which may affect the 500 error being spit out ? Then I can only presume that it must be something on a server level. Could you check with your webhost ?

Hi Ale,

Just wondering what the status is. Was your webhost able to help you ?

Smile,
Juliette

Sorry for late of my answer.
You’re right it was a permissions problem.

Thanks, Ale.

Hi Ale,

Glad to hear it’s solved! Could you mark the topic as resolved too ? Thx!

Smile,
Juliette

Solved!