• Hello, I find myself compelled to write to you as I am having a strange problem after the Elementor update and yours. Basically I display the form in the Elementor backend and can apply my settings. When I publish it I don’t see anything anymore and I have no errors in console. Could you kindly help me? Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • have the same problem. Hope soon we will have a fix….

    Me too. I have the same problem on my site.

    Does anyone know when this problem is expected to be fixed?

    I have the same problem. I kindly ask for a solution and I follow the thread.

    Plugin Author Shabti Kaplan

    (@shabti)

    @bastiag5 @sannadigital @vigder @ioria04

    I need more help trying to reproduce the issue. I am in the dark. Please explain exactly how you set up the form so that I can reproduce the error.

    sannadigital

    (@sannadigital)

    I can share my configuration, as you can see the form appears in elementor editor while in the frontend nothing of the form appears. It was working until the 15th of december at least (maybe later but we did not attempt to use it), since then nothing has been changed on the website but wordpress core and plugins has been updated since then.

    https://snipboard.io/uhslbw.jpg

    https://snipboard.io/Hymtlo.jpg

    https://snipboard.io/aduM6g.jpg

    https://snipboard.io/opBalk.jpg

    https://snipboard.io/7Zujds.jpg

    Thank you for your help,

    Below the wordpress information (original domain as been changed to “websitedomain.com”)

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    user_language: it_IT
    timezone: Europe/Rome
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    environment_type: production
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    dotorg_communication: true wp-paths-sizes

    wordpress_path: /var/www/vhosts/websitedomain.com/archivio.websitedomain.com
    wordpress_size: 61,93 MB (64940753 bytes)
    uploads_path: /var/www/vhosts/websitedomain.com/archivio.websitedomain.com/wp-content/uploads
    uploads_size: 17,40 MB (18247868 bytes)
    themes_path: /var/www/vhosts/websitedomain.com/archivio.websitedomain.com/wp-content/themes
    themes_size: 274,96 KB (281559 bytes)
    plugins_path: /var/www/vhosts/websitedomain.com/archivio.websitedomain.com/wp-content/plugins
    plugins_size: 161,08 MB (168907634 bytes)
    fonts_path: /var/www/vhosts/websitedomain.com/archivio.websitedomain.com/wp-content/uploads/fonts
    fonts_size: directory not found
    database_size: 627,98 MB (658489344 bytes)
    total_size: 868,67 MB (910867158 bytes) wp-dropins (1)

    maintenance.php: true wp-active-theme

    name: Hello Elementor (hello-elementor)
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    parent_theme: none
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    theme_path: /var/www/vhosts/websitedomain.com/archivio.websitedomain.com/wp-content/themes/hello-elementor
    auto_update: Abilitato wp-themes-inactive (1)

    Twenty Twenty-Five: version: 1.0, author: il team di WordPress, Aggiornamenti automatici abilitati wp-plugins-active (12)

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    Classic Editor: version: 1.6.7, author: WordPress Contributors, Aggiornamenti automatici abilitati
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    Elementor: version: 3.26.3, author: Elementor.com, Aggiornamenti automatici disabilitati
    Elementor Pro: version: 3.26.2, author: Elementor.com, Aggiornamenti automatici abilitati
    Frontend Admin: version: 3.25.4, author: Shabti Kaplan, Aggiornamenti automatici disabilitati
    Post SMTP: version: 2.9.14, author: Post SMTP, Aggiornamenti automatici abilitati
    UpdraftPlus - Backup/Restore: version: 1.24.12, author: TeamUpdraft, DavidAnderson, Aggiornamenti automatici abilitati
    User Role Editor: version: 4.64.4, author: Vladimir Garagulya, Aggiornamenti automatici abilitati
    Wordfence Security: version: 8.0.2, author: Wordfence, Aggiornamenti automatici abilitati
    WP Rollback: version: 2.0.7, author: WP Rollback, Aggiornamenti automatici abilitati wp-plugins-inactive (7)

    Bulk remove posts from category: version: 3.4, author: MasterNs, Aggiornamenti automatici abilitati
    Duplicate Page: version: 4.5.4, author: mndpsingh287, Aggiornamenti automatici abilitati
    EWWW Image Optimizer: version: 8.0.0, author: Exactly WWW, Aggiornamenti automatici abilitati
    Mass Pages/Posts Creator: version: 2.2.0, author: theDotstore, Aggiornamenti automatici abilitati
    User Switching: version: 1.9.1, author: John Blackbourn, Aggiornamenti automatici disabilitati
    WP Bulk Delete: version: 1.3.3, author: Xylus Themes, Aggiornamenti automatici abilitati
    WP Crontrol: version: 1.17.1, author: John Blackbourn, Aggiornamenti automatici abilitati wp-media

    image_editor: WP_Image_Editor_Imagick
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    imagemagick_version: ImageMagick 6.9.13-10 Q16 x86_64 18376 https://legacy.imagemagick.org
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    post_max_size: 32M
    upload_max_filesize: 32M
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    imagick_limits:
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    imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
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    imagick::RESOURCETYPE_MEMORY: 16 GB
    imagick::RESOURCETYPE_THREAD: 1
    imagick::RESOURCETYPE_TIME: 0
    imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, AVI, AVS, B, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FLV, FRACTAL, FTP, FTS, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YCbCr, YCbCrA, YUV
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    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
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    WP_HOME: undefined
    WP_SITEURL: undefined
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    WP_PLUGIN_DIR: /var/www/vhosts/websitedomain.com/archivio.websitedomain.com/wp-content/plugins
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    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
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    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
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    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable acf

    version: 6.3.11
    plugin_type: PRO
    update_source: ACF Direct
    activated: true
    activated_url: https://archivio.websitedomain.com
    license_type: Personal
    license_status: active
    subscription_expires: 1748548914
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    php_field_groups: 0
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    blocks_per_api_version:
    blocks_per_acf_block_version:
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    Plugin Author Shabti Kaplan

    (@shabti)

    I think I might have an idea. If this is an Edit post form, try to add the post type under the Post tab and under the Allowed Post Types setting. Let me know if the form shows up

    sannadigital

    (@sannadigital)

    Hi Shabti,

    it works! Thank you very much for the hint.

Viewing 7 replies - 1 through 7 (of 7 total)
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