I don’t have PayPal as an option
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Hello! I have a Woocommerce site. I want to implement Paypal paymets in my checkout. When I go to WooCommerce/Settings/Payments there is no option for Paypal. There are no toggle switches, either just checkmarks.
So I installed the WooCommerce Paypal Plugin and set that up, but it didn’t help. Any other things I can check? Thanks!
- This topic was modified 1 year, 9 months ago by ljonsson.
The page I need help with: [log in to see the link]
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Hi @ljonsson
Thanks for reaching out!
I understand that you want to use the PayPal Payments plugin on your site but you are not seeing it under
WooCommerce > Settings > Payments
, correct?Once the PayPal Payments plugin is installed, you will see this on your end:
To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?
If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.
Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via
WooCommerce > Status
. SelectGet system report
and thenCopy for support
. Once you’ve done that, you can paste it into your reply here.If you could also provide the fatal error logs (if any) under
WooCommerce > Status > Logs
.You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Thanks!
Thanks for your quick response! Yes, correct I’m trying to get paypal to be an option in the payments section of WooCommerce. Thanks for your help!
Here is a link to screenshots of my WooCommerce payment setup as well as the paypal for woocommerce plugin setup on imgur.
View post on imgur.com
In the Logs, I didn’t have any fatal error logs. The only log I had was regarding Facebook.
My WooCommerce stats:
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`Oh, I did find the additional payments section and toggled switches on, but I still don’t have paypal.
View post on imgur.com
Hi @ljonsson
Thanks for sharing the requested information above.
I can confirm that the PayPal option is not listed under WooCommerce > Settings > Payments even if the plugin is already enabled.
Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if the PayPal option appears on your payment settings?
If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.
If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.
Let us know how it goes!
- The topic ‘I don’t have PayPal as an option’ is closed to new replies.