I doesn’t work NO SUPPORT

I bought Woocommerce CSV import attributes and Woocommerce CSV import custom fields I need to change 5000 prices in bulk as the pound has dropped… This plugin only download the database PARTIALLY we need to update WooCommerce Wholesale Prices urgently and the meta key we need to update doesn’t get updated. We tried to open tickets and send emails but we are constantly ignored… I bet the only solution at the moment is to gethttps://woocommerce.com/products/product-csv-import-suite/