I could not login to admin dashboard

  • Resolved sthirunavu

    (@sthirunavu)


    5 years, 9 months ago

    Yesterday I installed all in one wp security plugin and done some set up. Now I could not login my admin dashboard. I tried in different devices. Again my ip is blocked. Now I could not enter my website. Please advice.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    FTP into your account and rename the plugins folder. This will allow you to log into your site. Then once you are logged in rename the plugins folder back to its original name. Enable the plugin and remove your IP address from the Locked IP Addresses tab.

    Once you carried out the above, start investigating your settings. For example: The following features might cause this behavior.

    1) Did you enable the Rename Login Page feature under Brute Force tab?
    2) Did you Whitelist your IP address under Login Whitelist tab?

    Let me know how you go.

    Kind regards

    Thread Starter sthirunavu

    (@sthirunavu)

    Thanks for the support. Done as said. I fixed 1 try for ip lock. Now changed to 5.
    I feel this plugin is great and more user friendly when compared to others.

    • This reply was modified 5 years, 9 months ago by sthirunavu.
Viewing 2 replies - 1 through 2 (of 2 total)
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