Hi there,
Apologies for the delay in responding here, our team tried finding you and reaching out directly, so we hope you received our message and solution.
First of all, we’re really sorry that it appears you’ve had some trouble connecting and syncing your store. I’m pleased to say that our tech team has made some major improvements in the recent weeks which should make the process much more stable, so we hope you can note the results. We have further improvements planned in the coming weeks too, so we hope the experience is now more in line with your expectations.
If you didn’t receive our previous email, please don’t hesitate to reach out to us [email protected] and we’ll do everything possible to turn this around and provide you with a 5 star experience.
Best regards,
Kyle
Customer Service Manager
