I can’t send the message (premium version)

  • Resolved Piotr Kunicki

    (@kuperman87)


    6 years, 5 months ago

    Hi,

    I’m using your plugin to create 4 step (page) survey, some times ago I had a problem with empty messages, because of the limit of free plugin, so I purchased a premium version.

    Now I have a problem with sending the survey (sometimes I can’t go to step 3, sometimes I can’t submit the last fourth step).

    I keep getting the error message:
    THERE WAS AN ERROR TRYING TO SEND YOUR MESSAGE. PLEASE TRY AGAIN LATER.

    Usually after clicking the “Submit” button two or three times, the fourth click sends the survey successfully..

    How can I fix the issue? (the survey is visible for logged in users only, let me know how can I provide you my website credentials)

    Cheers
    Peter

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author webheadcoder

    (@webheadllc)

    If this is for the premium version please email me at support at webheadcoder.com

    The error message “THERE WAS AN ERROR TRYING TO SEND YOUR MESSAGE. PLEASE TRY AGAIN LATER.” indicates an error with your email setup with WordPress. This is a Contact Form 7 error message.

    Thread Starter Piotr Kunicki

    (@kuperman87)

    Ok, I’ll send the email. Thanks.

    • This reply was modified 6 years, 5 months ago by Piotr Kunicki.
Viewing 2 replies - 1 through 2 (of 2 total)
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