I cant select a profile, nothings shows up

  • Resolved andreluisalvarenga

    (@andreluisalvarenga)


    7 years, 8 months ago

    This is the error report:

    site_url(): https://www3.ibb.unesp.br
    home_url(): https://www3.ibb.unesp.br
    WordPress: 4.7.3 Multisite
    Web Server: Apache/2.4.10 (Debian)
    PHP: 7.0.16-1~dotdeb+8.1
    MySQL: 5.7.17
    ext/mysqli: yes
    WP Memory Limit: 64M
    Blocked External HTTP Requests: None
    WP Locale: en_US
    DB Charset: utf8mb4
    Debug Mode: Yes
    WP Max Upload Size: 1 MB
    PHP Time Limit: 30
    PHP Error Log: /var/www/html/wp-content/debug.log
    fsockopen: Enabled
    OpenSSL: OpenSSL 1.0.1t 3 May 2016
    cURL: Enabled
    Active Theme Name: Illdy
    Active Theme Folder: illdy

    Active Plugins:

    Analytify Profile Setting:
    Array
    (
    [install_ga_code] => on
    [exclude_users_tracking] => Array
    (
    [0] => administrator
    )

    )

    Analytify Front Setting:

    Analytify Admin Setting:
    Array
    (
    [disable_back_end] => on
    [show_analytics_roles_back_end] => Array
    (
    [0] => administrator
    [1] => editor
    )

    [show_analytics_post_types_back_end] => Array
    (
    [0] => post
    [1] => page
    )

    [show_panels_back_end] => Array
    (
    [0] => show-overall-dashboard
    [1] => show-social-dashboard
    [2] => show-geographic-dashboard
    [3] => show-system-stats
    [4] => show-keywords-dashboard
    [5] => show-referrer-dashboard
    )

    )

    Analytify Dashboard Setting:
    Array
    (
    [show_analytics_panels_dashboard] => Array
    (
    [0] => show-real-time
    [1] => show-compare-stats
    [2] => show-overall-dashboard
    [3] => show-top-pages-dashboard
    [4] => show-geographic-dashboard
    [5] => show-system-stats
    [6] => show-keywords-dashboard
    [7] => show-social-dashboard
    [8] => show-referrer-dashboard
    [9] => show-page-stats-dashboard
    )

    [show_analytics_roles_dashboard] => Array
    (
    [0] => administrator
    )

    )

    Analytify Advance Setting:

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Adnan

    (@hiddenpearls)

    @andreluisalvarenga

    quite strange.

    Did you try to re-authenticate and see if profiles appear ?

    Thread Starter andreluisalvarenga

    (@andreluisalvarenga)

    Yes, but nothing happens, the same problem, I even tried with a different account.

    Plugin Author Adnan

    (@hiddenpearls)

    did you got it resolved ? ping me if it still not working.

    I am also unable to select my profile on profile for posts and profile for dashboard. The login and authentication was successful but could not select the website profile. Is there a way to fix it? I followed the video step by step and tried with 2 separate accounts.

    Plugin Author Adnan

    (@hiddenpearls)

    Hi @ddawn,

    Please get in touch at ?https://analytify.io/support/ and submit your Diagnostic log. Copy it from help tab in Analytify->settings page.

    Cheers
    ?Adnan

    I just sent them a message. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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