I can’t see my header and menu on my website anymore.

  • Resolved oyinsolaoo

    (@oyinsolaoo)


    3 years, 6 months ago

    2 days ago, I could see my header and menu options, but now I can’t. Nothing I change on the header can be seen. Even if I change the colour or anything on the Header builder, this isn’t reflected on my website. I feel like I’ve messed with the transparent header settings, but I’m not sure.

    Help please.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @oyinsolaoo,

    It looks like you have solved this as I saw the Header when I visited your site through the link you provided above. Refer to this screenshot.

    Let us know if you need more help, otherwise please mark the topic as
    Resolved.

    Have a nice day and stay safe!

    Kind regards,
    Herman ??

    Thread Starter oyinsolaoo

    (@oyinsolaoo)

    Unfortunately I wasn’t able to fix it and had to change the theme completely. So it hasn’t been resolved but I’ll mark it as so.

    Hi @oyinsolaoo,

    Sorry to know that you had to change the theme. I also didn’t notice that the theme was not Astra when I checked your site, my bad.

    Anyway, please let me know if you are still willing to switch back the theme to Astra and we will help you to fix the issue you were facing.

    Kind regards,
    Herman ??

    P.S. We recommend reaching out to us through our Support Portal for faster help and resolution as mentioned here.

Viewing 3 replies - 1 through 3 (of 3 total)
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