I can’t see Ecomm values on GA

  • Resolved selimimre

    (@selimimre)


    3 years, 11 months ago

    We installed WooCommerce Google Analytics to our WP website and did a transaction test. It was with a %100 discount coupon so revenue is expected to be zero. However other ecomm values didn’t record to GA as well; no basket, no checkout, no sold product etc.I checked with Google Tag Assistant and observed that GA tag is working. Website is: lovethechans.com

    Here you can see my screen recording which shows our settings: https://drive.google.com/file/d/1X1-mtUUajpI9gvZ0CyHYyoQ3oySFvP3x/view?usp=sharing

    Thanks.

    Selim

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    > ..ecomm values didn’t record to GA as well; no basket, no checkout, no sold product etc..

    Can I confirm that you were testing in an incognito session or were logged out during testing?

    To learn more about this, please refer to the “Testing Analytics” section at https://docs.woocommerce.com/document/google-analytics-integration/#testing-analytics.

    Thread Starter selimimre

    (@selimimre)

    > ..Can I confirm that you were testing in an incognito session or were logged out during testing?

    I am afraid I haven’t. I didn’t know I supposed to. I will try that way.

    Thank you.

    Selim

    Plugin Support Tseten a11n

    (@tibetanitech)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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