I cant see dashboard

  • Resolved Mediagraphic

    (@mediagraphic)


    9 years, 4 months ago

    Hi I am in trouble here! Im working on a webshop (https://printbuy.dk), and now I am getting a blank page when logging in. ??
    Further when I click at Kalendere and Brochurer in the middle of the frontpage (En verden af tryksager) I also get a blank page…!

    Can anyone please explain what I can do to make these problems go away??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    I had the same problem today. Tried the mySQL way. It did not work but I could see, the defective plugin was activated. Tried it the FTP plugin-rename way. It did not work. Finally tried the theme rename method and – heureka – the dashboard reappeared deactivating automatically the plugin already deleated via FTP.

    Thanks alot to James for his help. It took me four hours to get out of this problem

    Moderator James Huff

    (@macmanx)

    You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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