I can’t search for orders with custom order ID in Vendor Dashboard

  • Resolved aboud589

    (@aboud589)


    3 months, 1 week ago

    Hello,

    I’m currently experiencing an issue with my Dokan-powered multivendor marketplace. I have implemented custom order IDs using Sequential Order Number for WooCommerce plugin, but I’m unable to search for orders using these custom IDs in the Vendor Dashboard.

    Steps to Reproduce:

    1. Customized the order IDs using my plugin.
    2. Attempted to search for an order using the custom order ID in the Vendor Dashboard.

    Expected Behavior:

    The search function should return the correct order based on the custom order ID entered.

    Actual Behavior:

    The search results do not return the order associated with the custom order ID. Instead, the results only seem to work with the default WooCommerce order IDs.

    I would appreciate any assistance or guidance on how to resolve this issue. Thank you in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @aboud589

    Unfortunately, we are unable to provide support for customizations or custom requirements, such as the integration of custom order IDs with the Vendor Dashboard.

    For issues related to custom functionality, we recommend reaching out to a professional developer who can assist with integrating this feature into your Dokan setup.

    Thanks!

    Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi?@aboud589,

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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