• adrianlmt

    (@adrianlmt)



    I can’t scroll to the end of the page, it only happens when the sticky header is activated and there is little content on the page.

    Can you help me? Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @adrianlmt,

    I could have provided you with possible solution if you could have used this field in your query.

    Thread Starter adrianlmt

    (@adrianlmt)

    I’m sorry, I didn’t leave a link because the site is under maintenance, and the error doesn’t appear on any device, for example, if I change the resolution it works, and on mobile version works fine, but I can leave you a link from YouTube with the problem.

    Thanks

    Hi @,

    Thanks for the video.

    I tried testing the sticky header on my test site, and I can’t reproduce the issue. https://jumpshare.com/s/WEa6LY0sOxmcRXDvZvuf

    Perhaps you were having a special configuration with one of your active plugins that might bring a script conflict. The best way to inspect this is by temporarily disabling all of your plugins, then reactivate them one by one while running a test in each.

    Thread Starter adrianlmt

    (@adrianlmt)


    Thanks for the answer, in the meantime I switched to Botiga PRO, the problem persists, I tried to deactivate plugins, it does the same.

    Hi @adrianlmt,

    Thanks for getting back!

    If you want, you may use the support link above the download button in the theme’s page If you are using PRO. The PRO support channel has more flexibility to directly inspect your issue.

    Thread Starter adrianlmt

    (@adrianlmt)


    I sent a ticket to the PRO, they identified the problem but no result was found yet, it seems that I am a special case ??

    Please leave the case open, in case I get an answer I will post the solution here.

    Thank you for your help !

    Thread Starter adrianlmt

    (@adrianlmt)

    I somehow managed to make it functional, in the header section, I moved everything into a single row (menu, logo, cart icons) and it seems that the problem disappeared, it’s not the best option because I have to put everything in one row and compress them to fit, but at least it’s ok.

Viewing 7 replies - 1 through 7 (of 7 total)
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