Thanks for getting in touch @kester1. Certainly we’d be happy to assist you and ensure you can complete set up and use the plugin as expected. As there can be a number of reasons why set up doesn’t complete, please share the following so I can provide the most suitable suggestion to complete set up:
Do you encounter any errors or can you explain what happens when you try to set up or use the plugin? Feel free to share a recording if you wish, or share the exact error. You can use a service such asLoom to share a screen recording, while using the same form to share this privately.?
Let me know if you have any questions with the above.