i cant reconect stripe

  • Resolved nandovcia

    (@nandovcia)


    10 months ago

    hello, I had a problem with stripe I had it working and when I uninstall and reinstall I get directly to finish installation, I proceed to follow the steps and select my account and returns again to the same screen woocommerce, I can not get past there, attached screenshot

    https://imgur.com/a/VcqG57n

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Afzal (woo-hc)

    (@afzalpansuvi)

    Hi @nandovcia,

    Thanks for reaching out. Unfortunately, it seems that the screenshot you provided isn’t accessible. Could you please resend it or describe the issue you’re encountering in a bit more detail? This will help us better understand the problem and provide you with the right assistance.

    In the meantime, let’s try a few troubleshooting steps. Firstly, ensure that you’ve completely removed the previous Stripe connection from your WooCommerce settings. Sometimes, a lingering connection can cause issues during reinstallation.

    Next, double-check that you’re following the correct steps outlined in our WooCommerce documentation for connecting Stripe. It’s essential to ensure that you’re selecting the appropriate account and completing all necessary steps.

    If you continue to encounter difficulties, please provide us with more information or resend the screenshot, and we’ll do our best to assist you further.

    Looking forward to hearing back from you soon so we can resolve this together!

    Hi there ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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