I cant praise this plugin and Support enough…

  • jacalakie

    (@jacalakie)


    2 weeks ago

    I have converted many of my clients from ActiveCampaign or Mailchimp to this fantastic plugin. It does everything they had before, with no contact limits or escalating costs as your contact list evolves. It also offers great templating, automation, dozens of integrations, and unlimited sending. And all at a price you won’t believe!

    One client, The Barn Theatre Trust (barntheatre.co.uk), is now saving over ￡800 per year by switching from ActiveCampaign, who increased their annual fee by 158%. They were effectively fleecing this charity, which had been loyal for nearly eight years.

    MORE IMPORTANTLY…for me anyway…the support you receive from the FluentCRM team is absolutely amazing — the best! There’s excellent documentation, but more importantly, when you really need it, you get person-to-person support. REAL people answering REAL problems, not the endless frustration of support bots and AI, or waiting forever for someone to respond.

    One small thing: Getting everything set up can be a little intricate for those unfamiliar with ‘tech’, particularly if you’re using an email-sending service like Amazon (Amazon’s fault NOT FluentCRM’s). However, the money spent getting this set up for you will save vast amounts of time and money in the long run. I can write, design, fully test, and send a fully responsive email to 10,000 contacts in under 15 minutes.

    A PLEAD to the FluentCRM team:
    PLEASE… FluentCRM… with all the massive success heading your way (and fully deserved, I might add), DO NOT sell out to the big boys. Stay independent, stay loyal to your users, keep refining and improving, and just stay GREAT!

    Thank you for changing my CRM world.

    …Is that a bit over the top? ??

    I mean every word!
    John – UK

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @jacalakie,

    We’re delighted to hear that you’re finding FluentCRM to be a valuable tool for your business. It’s always great to hear that our plugin is helping people save money and improve their efficiency.

    We’re also very proud of our support team. We believe that providing excellent customer service is essential, and we’re glad to hear that you’ve had such a positive experience with them.

    We understand that setting up a new CRM can be a bit daunting, but we’re here to help every step of the way. Our documentation is always available, and our support team is always happy to answer any questions you may have.

    We appreciate your kind words and your support and I will also forward your plead to the corresponding department as an appreciation. We’re committed to continuing to improve FluentCRM and providing the best possible experience for our users.

    Thank you again for your review!

    Thread Starter jacalakie

    (@jacalakie)

    A typical response time…under 10 mins to reply!

    You guys are so on the money!

    Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    We take pride in providing prompt and helpful assistance to our customers, and it’s always a pleasure to help you achieve your FluentCRM goals.

    Please let us know if you have any other suggestions or need assistance in a support ticket.
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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