• Resolved solidoes

    (@solidoes)


    Hello, I have everything updated to the latest versions, I also use Elementor Pro, today when trying to open a page it keeps thinking and does not open. After deactivating the Jeg Elementor Kit plugin I was able to enter. So the problem is focused on this plugin. Please can you help me?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @solidoes,

    We apologize for the inconvenience you’ve been experiencing. When you open Elementor, do you see any error messages displayed as pop-ups or in the browser console? Or is it just a never-ending loading issue? What happens if you create a new page with Elementor? Does the same issue persist?

    If this problem occurred after updating Elementor, try deactivating and then reactivating the Elementor plugin (including the Pro version) to refresh its data. Sometimes, there might be “stuck” data causing problems when opening the Elementor Editor.

    If that doesn’t work, you can also resave your permalinks (Settings -> Permalinks) to refresh them. Sometimes, improper permalink generation can prevent the Elementor Editor from opening.

    Screenshot-2023-12-21-at-10-04-18

    If this issue is unrelated to a plugin update, your memory limit when opening the Elementor Editor may have reached its specified limit. You can try increasing your memory limit to 512MB as Elementor recommends or 768MB for better performance.

    https://elementor.com/help/requirements/

    For now, these are the suggestions we can provide. We recommend making a backup before attempting any of the above steps to restore your existing data in case of any unintended errors.

    We’ll be waiting for your next update.

    Thank You

    Thread Starter solidoes

    (@solidoes)

    Thank you very much for your prompt response and recommendations, finally increasing the memory limit to 768M was what solved the problem.

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @solidoes,

    You’re welcome, we’re glad to hear that! ??

    If you have any other concerns in the future, feel free to create a new topic.

    Merry Christmas and have a great weekend! ??

    Thread Starter solidoes

    (@solidoes)

    ?? Merry Christmas! Wishing you joy, peace, and love this holiday season. ???

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘I can’t open pages in Elementor with the Jeg Elementor Kit plugin activated’ is closed to new replies.