I can’t log in to admin

  • I’m trying to log in to my website as I urgently need to change some information on it. Around 2019-2020 the website was built on wordpress by web-designers and I think the issue is their email is linked. I know the username, but when I put my email it says the email is not connected to an account. This is concerning me as the website is still up and makes me feel like I’ve got no ownership of it anymore. I can’t reset the password and there’s no way to contact people on here. What do I do??

    • This topic was modified 6 months, 3 weeks ago by James Huff. Reason: moved to Fixing WordPress since this is not an accessibility issue
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  • Moderator James Huff

    (@macmanx)

    What is the URL of the site you’re trying to log in to?

    use cpanel or whatever to phpadmin the database. Go to the users table, find the admin and you’ll see their email address. You might try changing it but that might cause “autentication” issues.

    I myself would find the admin username, find the password and edit it
    1. Type in the new password in the?user_pass?column to change it, then make other changes as needed.

    2. Change the?Function?value of your password to?MD5. This is used to add an additional layer of security.

    Then go login to the site with the new password

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