I can't Log In

  • I am trying to log into our business account of snsadmin and it is not letting me log in on any device or different browsers.
    Is this something I need to contact our developers about or is this a wordpress issue?

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  • Can I ask what the site is? I did a search for snsadmin but it didn’t return anything that would resemble WordPress. I would check your username and password are correct and if you still can’t, check that it’s a WordPress site and come back.

    Thread Starter ruthannwelton

    (@ruthannwelton)

    Hiya,

    The site is Soak&Sleep blog: https://www.soakandsleep.com/blog/

    Hm, I tried to access your blog’s login section – I’m assuming you’re using Magento for the shop and of course WordPress for the blog. It returned with a error 404 not found page for /wp-login.php on the blog site but redirected to a error 404 not found page on the shop side of the site when I tried /wp-admin so I’m not sure what the url would be to reset a password.

    I’d suggest going back to the development team and asking for the login location of the blog. From there you should be able to reset your password with ease. Either way, go and ask them and see what they say and then come back and we’ll see what we can do. ??

    Thread Starter ruthannwelton

    (@ruthannwelton)

    Thank you Daniel for your feedback. Greatly appreciated! I’ll let you know how I get on ??

Viewing 4 replies - 1 through 4 (of 4 total)
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