I cant import any free template which is usually provided

Hi @kannabanna,

I hope you are doing well.

Thank you very much for reaching out to us.

I am sorry to hear about the trouble you are experiencing.

After reviewing the screenshots you shared above, I can assure you that the plugin is not causing the issue.

Please allow me to share some possible factors that could be causing the issue. Usually, these sort of issue occurs when:

– There is a problem with your network,
– Your browser cache, or
– The option to accept external requests could be disabled within your server configuration.

Would it be possible for you to clear all your browser cache and confirm whether the option to accept external requests is enabled?

If you find it a bit complex, don’t worry; I would kindly request you to open a ticket in our support center.

https://woolentor.com/contact/

Our dedicated support team will definitely guide you through this and help you resolve the issue.

Best regards,
Tarek Aziz

Hi, thank you for getting back on my post. Tried some of the solution you provided and now i can import available template from the plugin library.

Once again, thank you for the possible solution you provided before

Hi there,

It was an absolute pleasure for me that I could provide you with some possible solutions.

Thank you so much for the update. Kudos to you for getting the problem sorted out so quickly.

If we can be of any further assistance, don’t hesitate to reach out. We’ll be more than happy to help you.

Wishing you a wonderful day ahead! ??

All the best,
Tarek Aziz