• Resolved ginnywills

    (@ginnywills)


    I CAN NOT get this plugin to work any more. I have used it for years and its been great and ever since you added the drag and drop feature, it just does nothing. It literally changes nothing. Please help!!!

    I have everything up to date and I am using Divi. All I want to do is put my products in a particular order.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Aurovrata Venet

    (@aurovrata)

    first of all, if you are running a live site, you can always go back to the v1.8 (see this thread).

    I can understand your frustration, but please bear with me if you want to get to the bottom of this.

    It literally changes nothing. Please help!!!

    you’re going to have to be more specific.

    If your existings ranking are not showing up in your admin page, then it is likely the DB update didn’t go as planned and you need to reset your order in your admin page (see screenshot #2) which will pull your previously ranked data (which is still same in the custom table used in v1.8).

    Would you reach out to me on vrata at syllogic dot in so we can take this further?

    Thread Starter ginnywills

    (@ginnywills)

    I don’t understand what you mean by this: “Would you reach out to me on vrata at syllogic dot in so we can take this further?”

    Can you send me a link?

    I upgraded this plugin about a month ago and it’s not working right. I can reorder the thumbnails and then the changes don’t show up on the live site. I did a reset for the categories that I want to re-order posts for, and now some of the posts aren’t even showing up to be able to re-order them. Super frustrating. I did another update today, hoping that things would work better – they still don’t. I had to manually go back into each post (for inventory items on a custom boat website) and re-enter the date so that they would show up the way I wanted them to on the client side.

    Do we need to be a programmer to make this plugin work?

    Plugin Author Aurovrata Venet

    (@aurovrata)

    : “Would you reach out to me on vrata at syllogic dot in so we can take this further?”

    read it out aloud, it’s an address.

    @kismetdesign would you start a new thread please.

    Plugin Author Aurovrata Venet

    (@aurovrata)

    Since I have not heard back from you, I am assuming this issue is now resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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