I can’t get into my dashboard

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You may have more than one thing going on. First of all, your site keeps trying to go to https but it appears you do not have an SSL certificate installed on your hosting.

    If I use http on your links instead, they generally work.

    So, contact your host to find out how to install a proper LetsEncrypt.org SSL certificate and let’s see what happens.

    Thread Starter loupee

    (@loupee)

    So, contact your host to find out how to install a proper LetsEncrypt.org SSL certificate and let’s see what happens.

    Contact my host? www.remarpro.com is my host. I made the site here. The problem I have is I can’t even get into that account. I’m using a different one to post here

    Can you please share with me screen shot of error?

    Moderator James Huff

    (@macmanx)

    We are not a hosting provider, we simply develop and support the software that you install on a hosting provider.

    Your hosting provider is whomever you pay monthly or yearly to host your site.

    Thread Starter loupee

    (@loupee)

    @sadam77 I would love to. Just not sure how to save it here.

    Thread Starter loupee

    (@loupee)

    Thank you, @macmanx – just had a brain fart there.

    I’ll try that first

    Thread Starter loupee

    (@loupee)

    Ok, @sterndata
    I have the security certificate installed.

    I think my problem is I changed one of my emails to ‘https’ because the system told me I was missing that. But I hadn’t had the certificate installed yet.

    So now what can I do to get back into my account?

    Thanks
    Karen

    • This reply was modified 3 years, 6 months ago by loupee.
    Thread Starter loupee

    (@loupee)

    ACK! I think I did it! Woohooooo!

Viewing 8 replies - 1 through 8 (of 8 total)
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