I can’t edit the thank you page

  • Resolved michell26

    (@michell26)


    3 months, 3 weeks ago

    If I go to “edit” the thank you page, the page appears blank. And if I click on “settings” on the thank you page, it just loads and doesn’t show me the settings. The checkout page does work well.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @michell26,

    Thank you for choosing CartFlows and writing in!

    This sounds like a third-party plugin or theme conflict. Here’s what we can do to make sure:

    Firstly, try to temporarily switch to another theme, like default themes like – Twenty-Twenty or Twenty Nineteen, and check if the error or issue persists.

    Next, you can deactivate all the plugins except CartFlows, WooCommerce, and your page builder plugin temporarily and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    Hope this helps.

    Let me know how it goes.

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @michell26,

    We haven’t received a response from you for some time now. Based on the elapsed time and considering that you may have found a solution by now, I’m going to mark this thread as resolved.

    However, please feel free to start a new thread if you have any further questions or require additional assistance in the future.

    We’re here to help whenever you’re ready to continue.

    Thank you for your understanding and cooperation.

Viewing 2 replies - 1 through 2 (of 2 total)
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