I can’t DISCONNECT plugin
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I can’t DISCONNET PLUGIN. I do as here https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-uninstall-plugin-and-remove-woocommerce-facebook-app/ but it doesn’t work.
Viewing 6 replies - 1 through 6 (of 6 total)
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Hi @krajnicky
Can you clarify if you are trying to completely disable and remove the plugin from your site, or are you trying to reset it to use again?
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
I can remove plugin but this is not my purpose. I want change Facebook connections ( new company and ads manager on FB ) so I want remove actuall data.
### WordPress Environment ### WordPress address (URL): https://sklepzepter.online Site address (URL): https://sklepzepter.online WC Version: 4.9.1 REST API Version: ? 4.9.1 WC Blocks Version: ? 4.0.0 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.8.3 Log Directory Writable: ? WP Version: 5.6 WP Multisite: – WP Memory Limit: 368 MB WP Debug Mode: – WP Cron: ? Language: pl_PL External object cache: ? ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.3.25 PHP Post Max Size: 128 MB PHP Time Limit: 180 PHP Max Input Vars: 10000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.27-MariaDB-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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WooCommerce 4.0 Custom Product Tabs for WooCommerce: przez YIKES Inc. – 1.7.6 Przegl?daj list? ?yczeń: przez YITH – 3.0.18 Yoast Test Helper: przez Team Yoast – 1.12 ### Inactive Plugins (2) ### Debug Bar: przez wordpressdotorg – 1.1.2 MC4WP: Mailchimp for WordPress: przez ibericode – 4.8.3 ### Dropin Plugins (1) ### object-cache.php: object-cache.php ### Must Use Plugins (1) ### installatron_hide_status_test.php: przez – ### Settings ### API Enabled: – Force SSL: – Currency: PLN (z?) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Strona sklepu: #7 - /sklep/ Koszyk: #664 - /cart/ Zamówienie: #665 - /checkout/ Moje konto: #666 - /my-account/ Regulamin: #717 - /regulamin-sklepu-internetowego/ ### Theme ### Name: PeakShops Version: 1.4.3 Author URL: https://fuelthemes.net Child Theme: ? – Je?li modyfikujesz WooCommerce lub motyw nadrz?dny którego nie jeste? autorem polecamy u?ywanie motywu potomnego. Zobacz: Jak tworzy? motywy potomne WooCommerce Support: ? ### Templates ### Overrides: peakshops/woocommerce/archive-product.php peakshops/woocommerce/cart/cart-empty.php peakshops/woocommerce/cart/cart-shipping.php peakshops/woocommerce/cart/cart.php peakshops/woocommerce/checkout/form-coupon.php peakshops/woocommerce/checkout/form-login.php peakshops/woocommerce/content-product.php peakshops/woocommerce/content-single-product.php peakshops/woocommerce/global/wrapper-end.php peakshops/woocommerce/global/wrapper-start.php peakshops/woocommerce/loop/add-to-cart.php peakshops/woocommerce/loop/loop-end.php peakshops/woocommerce/loop/loop-start.php peakshops/woocommerce/myaccount/form-login.php peakshops/woocommerce/product-searchform.php peakshops/woocommerce/single-product/photoswipe.php peakshops/woocommerce/single-product/product-image.php peakshops/woocommerce/single-product/product-thumbnails.php peakshops/woocommerce/single-product/related.php peakshops/woocommerce/single-product/tabs/tabs.php peakshops/woocommerce/single-product/up-sells.php peakshops/woocommerce/content-product_cat.php wersja 2.6.1 jest nieaktualna. Bazowa wersja to 4.7.0 Outdated Templates: ? Dowiedz si? jak zaktualizowa? ### Action Scheduler ### Zrealizowane: 1?198 Oldest: 2020-12-21 17:37:30 +0000 Newest: 2021-01-21 14:19:36 +0000 Nieudana: 2 Oldest: 2020-12-02 11:55:03 +0000 Newest: 2020-12-02 11:55:03 +0000Hey @krajnicky
It sounds like you want to uninstall – https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-uninstall-plugin-and-remove-woocommerce-facebook-app/
Can you clarify what other data you want to remove?
Thanks,
I want to disconnect FB account.
Hi @krajnicky
To remove the app from Facebook and system users:
1) Log into your Facebook account and navigate to the Business Integrations section: https://www.facebook.com/settings?tab=business_tools&ref=settings
2) Under the Active tab, click WooCommerce Extension V2
3) Then, scroll down and click on Remove to remove the app
Link to image: https://d.pr/i/AD2MoDWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
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