I cant deinstall the plugin, I got “Internal Server Error”, how delete plugin?

  • Resolved Lejla

    (@lejla)


    8 years ago

    Hi to all,
    Thank you in advance for your help.
    I can’t deinstall the “Catalog X” plugin. I got a error:

    Delete failed.
    “Internal Server Error”

    Do I need to delete the plugin manually?
    I have deleted the products and category.
    Thank you for your help.
    Warm Regards,
    Lejla

    • This topic was modified 8 years ago by Lejla.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ndre

    (@ndre)

    Hi Lejla,

    The problem is solved in Catalog X v1.2.3. Please update. You will be able to delete the plugin after that.

    • This reply was modified 8 years ago by ndre.
    Thread Starter Lejla

    (@lejla)

    Hi ndre,
    Thank you very much for your fast respond.
    I appreciate that.
    I use version 1.2.1 and I have updated automatically to version 1.2.3.
    The update was successful.
    I have try to uninstall the plugin again and it works now.
    The plugin has been deleted.

    For your information:
    I create a backup from the page with plugin “duplicator” and I restore/reinstall the page back. I think it was something wrong in the database and the backup tool clean the database.

    I don’t know why it works now, but maybe it could help other they have the same problem.
    Thank you again for your respond.
    Warm Regards,
    Lejla

    • This reply was modified 8 years ago by Lejla.
Viewing 2 replies - 1 through 2 (of 2 total)
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