I can’t create new events

  • Resolved xtianu

    (@xtianu)


    1 year, 10 months ago

    Hello, I am experiencing an issue with the event creation feature since updating the plugin. Whenever I attempt to create a new event, the event page displays the message “this event has passed” and the event is not listed among the existing events. Additionally, when I attempt to edit the event, the event date and hours are not retained. I have attempted to resolve this issue by uninstalling and reinstalling the plugin, but the issue persists. I would appreciate any assistance in resolving this issue.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Darian

    (@d0153)

    Hi @xtianu

    Thanks for reaching out.

    Are you using a classic editor? If so, navigate to?Events > Settings > Display?and change the Compact Date Format to the default option (2022-01-15). If you don’t prefer that format, you could try changing it to the following options: 1st-3rd, 8th, and ?11th.

    Let me know how it goes.

    Thread Starter xtianu

    (@xtianu)

    It didn’t help. The only thing that works is if I save the event as a Draft and then through Quick Edit I set it as Published. Additionally, it is not showing the venues. Uninstalling the plugin doesn’t solve the issues. ??

    Plugin Support Darian

    (@d0153)

    Hi @xtianu

    We just released a new version of our plugin that, we believe, should resolve the issue you reported.

    https://theeventscalendar.com/category/release-notes/

    Please update all your plugins, and if you’re still experiencing the issue, could you provide the version of the following? This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Plugin Support Darian

    (@d0153)

    Hi @xtianu

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 4 replies - 1 through 4 (of 4 total)
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