• Resolved Reichlich

    (@reichlich)


    Hello.

    I want to use QUIC Cloud.

    I got domain key, next, Go to “Visit My Dashboard on QUIC.cloud” button,
    created my account but I can′t add domain. This is the image::: https://prnt.sc/yf13yl
    My WP domain is not linking to QUIC platform

    Thanks

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Thread Starter Reichlich

    (@reichlich)

    Hello.
    Thanks for your messagge

    LiteSpeed Report

    Report number: HVJRYMGI

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I’m sorry ?

    what exactly is the issue you have ?

    I am seeing this domain has been linked to account

    [email protected]

    Best regards,

    Thread Starter Reichlich

    (@reichlich)

    Hello.

    well, I created a new different account for QUIC.Cloud but I dont know why uses the email above.

    Now I have access with my old mail, and it seems pretty well, but when I go to
    [6]Settings >> to change my server IP (I see my old hosting IP server)
    so wif I try to change it, I get this error:

    Failed to validate IP: Callback return code is 404 more info

    In the “More Info” link I followed recommendations and all steps are OK,

    I get this messagge after using mysite.com/?rest_route=/litespeed/v1/token

    {“code”:”rest_no_route”,”message”:”No route was found matching the URL and request method.”,”data”:{“status”:404}}

    and according to Quic.Cloud docs it seems ok.

    Thanks again for your help.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I’m sorry ?

    which domain is that you have issue ?

    21_.24_.1__.66

    is this your old IP or new IP ?

    Best regards,

    Thread Starter Reichlich

    (@reichlich)

    Hello.

    I asked to my Hosting,,, and it was XXXXXXXXXX.72

    I typed this IP in WP >> LiteSpeed
    and automatically filled QUIC. Is correct working Now.

    Thanks.

    THe new problem I see is: before addding QUIC and after using it, I have the same page speed in GTmetrix, and in both cases I have the same notification:

    Use a Content Delivery Network (CDN) (14 resources founded)

    https://mysite.com/wp-content/litespeed/cssjs/40b2c.css?44c5a
    https://mysite.com/wp-content/litespeed/cssjs/40b2c.css?44c5a
    https://mysite.com/wp-includes/js/jquery/jquery.js?ver=3.5.1
    https://mysite.com/wp-content/litespeed/cssjs/16d80.js?31550
    https://mysite.com/wp-content/plugins/themify-wc-product-filter/public/js/select2.min.js
    https://mysite.com/wp-content/uploads/2021/01/img1.png
    https://mysite.com/wp-content/uploads/2021/01/album-1-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/vneck-tee-2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/single-1-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/hoodie-with-zipper-2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/belt-2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/sunglasses-2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/hotdog2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/pizza3-300x300.jpg

    Thanks for yor help

    • This reply was modified 4 years, 1 month ago by Reichlich.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    could you please make sure that you have set your root domain , or @ record to the given CNAME value ?

    Best regards,

    Thread Starter Reichlich

    (@reichlich)

    Hello @qtwrk

    I have addded CNAME to domain.

    In WordPress, I have used Image Optimization option, in https://my.quic.cloud/ I have used a quota of 2%.

    these are some images

    https://prnt.sc/yux820
    https://prnt.sc/yuwzhc
    https://prnt.sc/yuwtpk

    Thank you

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    okay , please forgive my bluntness, but what exactly is the issue now ?

    from your screenshot , image optm and CDN are both working

    which domain is that ? please provide me again the report number corresponding to that screenshots of yours.

    Thread Starter Reichlich

    (@reichlich)

    Hello, @qtwrk
    Thanks for your patience

    yeah they seem to be working in my.QUIC.cloud

    But in all page speed test that I′ve been running, they say “Consider using CDN” showing all my images with some LiteSpeed files.

    Here details about setup LiteSpeed and my domain.

    WP > LiteSpeed >> CDN Settings

    https://prnt.sc/yz7g6q
    https://prnt.sc/yz7ly8

    Report number: PIGUCOOQ

    little question: I have created subdomain with cdn. I have to setup something else there?

    Thanks Again

    Plugin Support qtwrk

    (@qtwrk)

    no no no

    don’t do anything in https://prnt.sc/yz7g6q , just leave as the screenshot

    now , please double check that you have correctly set up the DNS record to the given CNAME ?

    Thread Starter Reichlich

    (@reichlich)

    Hello

    Here is the CNAME created in my cPanel >> https://prnt.sc/znbzky

    This TTL (14400) is ok?

    I was testing QUIC.cloud to verify DNS, but I get a text: trying in 12 days-

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    no…

    if you are using cPanel , then this won’t work , cPanel does not allow CNAME on root domain

    you will need to change the DNS provider to QUIC cloud DNS

    Best regards,

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘I can′t connect to QUIC.Cloud’ is closed to new replies.