I can’t connect facebook account to woocommerce
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I can’t connect the Facebook account to Woocommerce, I follow all the steps, continue and advance, it appears that the connection was made, then when I go back to the plugin settings it appears that I need to connect to a Facebook account, although I had already done that previously.
The page I need help with: [log in to see the link]
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2024-10-30T03:23:09+00:00Nota Unable to detect valid feed configuration: No catalog ID Contexto adicional{ “_legacy”: true }
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Inactive Plugins (0) ###<br><br><br>### Must Use Plugins (1) ###<br><br>Endurance Page Cache: por Mike Hansen – 2.2.1<br><br>### Settings ###<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: BRL (R$)<br>Currency Position: left_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: 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Veja como criar um tema filho<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: bemins/woocommerce/archive-product.php<br>bemins/woocommerce/cart/cart-shipping.php<br>bemins/woocommerce/cart/cart-totals.php<br>bemins/woocommerce/cart/cart.php<br>bemins/woocommerce/cart/cross-sells.php<br>bemins/woocommerce/cart/mini-cart.php<br>bemins/woocommerce/checkout/form-checkout.php<br>bemins/woocommerce/checkout/review-order.php<br>bemins/woocommerce/content-product.php<br>bemins/woocommerce/content-single-product.php<br>bemins/woocommerce/loop/add-to-cart.php<br>bemins/woocommerce/loop/loop-end.php<br>bemins/woocommerce/loop/loop-start.php<br>bemins/woocommerce/loop/no-products-found.php<br>bemins/woocommerce/loop/orderby.php<br>bemins/woocommerce/loop/pagination.php<br>bemins/woocommerce/loop/rating.php<br>bemins/woocommerce/loop/result-count.php<br>bemins/woocommerce/loop/sale-flash.php<br>bemins/woocommerce/myaccount/form-login.php<br>bemins/woocommerce/order/form-tracking.php<br>bemins/woocommerce/single-product/add-to-cart/external.php<br>bemins/woocommerce/single-product/add-to-cart/grouped.php<br>bemins/woocommerce/single-product/add-to-cart/simple.php<br>bemins/woocommerce/single-product/add-to-cart/variable.php<br>bemins/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php<br>bemins/woocommerce/single-product/price.php<br>bemins/woocommerce/single-product/product-image.php<br>bemins/woocommerce/single-product/product-thumbnails.php<br>bemins/woocommerce/single-product/related.php<br>bemins/woocommerce/single-product/review.php<br>bemins/woocommerce/single-product/sale-flash.php<br>bemins/woocommerce/single-product/short-description.php<br>bemins/woocommerce/single-product/tabs/additional-information.php<br>bemins/woocommerce/single-product/tabs/description.php<br>bemins/woocommerce/single-product/tabs/tabs.php<br>bemins/woocommerce/single-product/title.php<br>bemins/woocommerce/single-product/up-sells.php<br>bemins/woocommerce/single-product-reviews.php<br>bemins/woocommerce/single-product.php<br>bemins/woocommerce/content-product_cat.php<br><br><br>### Meio de Pagamentos Asaas ###<br><br>Conex?o ao Asaas: <br>Status dos webhooks (Baixa dos pagamentos): <br>: Reabilitar fila de webhooks<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ? 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- This reply was modified 3 weeks, 4 days ago by igorfveloso1.
- This reply was modified 3 weeks, 4 days ago by igorfveloso1.
- This reply was modified 3 weeks, 4 days ago by igorfveloso1.
Hello igorfveloso1,
Thank you for contacting WooCommerce support.
I understand you’re experiencing difficulties connecting your Facebook account to WooCommerce.
Let’s try the following steps to resolve the issue:Check the External Business ID:
– Go to https://www.yoursite.com/wp-admin/options.php in your WordPress admin.
– Locate wc_facebook_external_business_id and ensure this field isn’t blank and contains only alphanumeric characters and hyphens (no non-Latin characters).
– If needed, update the field and save changes.Enable Two-Factor Authentication (2FA):
– Facebook requires 2FA for certain integrations. Ensure 2FA is enabled on your Facebook account. You can find instructions for setting this up here.After these steps, try reconnecting to Facebook.
Let me know if the issue persists, and we can explore further troubleshooting options.Best regards.
Hi there! We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
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