i can’t change the “from” email field

  • Resolved tille

    (@tille)


    1 month, 1 week ago

    I have Form 7 installed and it’s basically working great. But i can not change the “From” field in the email that is being sent. I tried the to change the “From” field in the settings, of course, but to no effect. I would love to use the input from the email-field here – but even a custom email address won’t be recognized. I always get the admin’s email address instead. Is there a plugin to solve this? I hope somebody can help! Thank you very much! Cheers!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter tille

    (@tille)

    Thank you for your reply! And sorry i didn’t notice your reply earlier…:/

    The website in question is live –?and I would prefer not to show the URL publically. Can I send the you URL through some private channel?

    Thread Starter tille

    (@tille)

    Found it! And the problem is half-solved / half-not-solved… I have the plugin “WP Mail SMTP” running and there was a setting “Force From Email” which was causing the problem.

    Follow up question would be how to set the email address in the from field to an address other than the domain form 7 is running on. In this case I would basically need the submitter’s address to be in the from field, since it would make mail handling in the mail program much easier. At the moment there is the warning “Sender email address does not belong to the site domain.” below the from field. I know there is the risk “that relaying mail servers consider it as a spoofed address” – but would it anyways still be possible to set the from address to something other than the domain form 7 is running on? At the moment form 7 seems to override any other address with the admin’s address…:/

    Thank you! Cheers!

    Thread Starter tille

    (@tille)

    Argh all good –?i found it. From previous tests I had the admin’s email address inside the “Additional headers” marked as “From:” –?so no wonder that it was always used as a default. I now removed it and now using a different email address works just like that. Thank you very much! Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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