I can′t change Facebook Sync property. NOT WORKING

  • Hi, someone knows why i can not change the “facebook Sync” property with smart manager?
    I have the column located and when i change it at smartManager it doesn′t change at product page… do you know why?
    Thanks!

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  • Plugin Author storeapps

    (@storeapps)

    Hi,

    As per the issue faced by you, could you please try to create a test product using ‘WooCommerce > Products’ and then try to reproduce the issue using the same and do let us know your views.

    Further, we’ll need to isolate what’s really causing this problem. Here’s something that will help:

    • Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
    • Install the free plugin Health Check & Troubleshooting on your site – this plugin is developed by the www.remarpro.com team and is pretty good at diagnosing problems in such situations.
    • Once the health check plugin is installed, keep only WooCommerce and Smart Manager plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
    • Here’s a nice article that explains this process.
    • If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem`

      • Do try the above steps and let us know your views.

Viewing 1 replies (of 1 total)
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