I can’t access my own site: only with a VPN

  • Hello,

    I am having problems with connecting to my site. The WiFi works just fine; every other website works. In fact, when I open my website from a different connection it actually opens. From my home connection, I can only access my site with a VPN.

    I feel like my website IP banned me since I can’t access it with my normal connection. This probably happened because of either of these two things:

    1. I ran WPScan on my Kali Linux virtual machine. Since WPScan is supported by Automattic, I don’t believe that this caused the problem.

    2. I ran the now deprecated requests.get() on a node server in Goorm (an online IDE) to get the HTML code of my website as a practice since now I am learning back-end development. This probably caused the issue.

    I can access wp-admin with a VPN. Should I change something there? Can you help me with this?

    Thanks in advance.

    • This topic was modified 4 years, 7 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

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  • 1. I ran WPScan on my Kali Linux virtual machine. Since WPScan is supported by Automattic, I don’t believe that this caused the problem.

    This is incorrect on multiple levels.

    Even if Automattic (the parent company of the WordPress hosting service at WordPress.com) had anything to do with this, the fact that they support a tool does not mean they would blatantly allow ALL requests that are identified to be coming from the said tool. All a bad person would have to do would be to find out and use the tools “supported” by the host, and they would have a free reign in the network!

    In any case Automattic has nothing to do with this. You’re using a self-hosted WordPress, and any IP block is being done on your own hosting server controlled by your host — and Automattic cannot allow or deny access to a 3rd-party’s server they don’t control.

    I can access wp-admin with a VPN. Should I change something there? Can you help me with this?

    Check to see if you have any WordPress security plugin installed that may be blocking you… and whitelist your home IP address.

    If you don’t have any such plugin, check your webserver’s firewall logs, or contact your host to get your home IP address removed from their black list.

    • This reply was modified 4 years, 7 months ago by George Appiah. Reason: Fixed typo
Viewing 1 replies (of 1 total)
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