i cannot reach wp-admin because of redirection

  • Resolved njked4

    (@njked4)


    1 year, 11 months ago

    i thought this plugin will not redirect wp-admin, but it does. so, what should i do now

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @njked4 ,

    You are correct, our plugin should not redirect wp-admin pages. If you suspect that it is due to our plugin, you can delete the plugin installation folder on your website (via FTP, hosting or other means), and check if the redirection is still active.

    Please let us know how this worked for you. If it did not work, then it means that another plugin is causing the mentioned redirection. If it did work, our team will be happy to investigate the issue and fix the problem for the future. Any information, such as about the redirection rules that you’ve set prior to the problem would be helpful.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hello @njked4 we haven’t heard from you since, so I’ll assume that you have found the cause of the problem and resolved it.

    If you run across any issue that your are sure that it is related to our plugin, please feel free to open a new support ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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