I cannot get the plugin to scroll?

  • I can’t get the plugin to scroll on desktop, I tested on mobile and it’s fine. Please can you advise what it might be?

    The page I need help with: [log in to see the link]

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  • Hey,

    Thank you for reaching out.
    The behaviour on your page is consistent with a situation some javascript code overrides the default scrolling mechanism of the browser. Since our content is running inside an iframe, this javascript code cannot listen to those scroll events, and therefore scrolling won’t work while the mouse cursor is hovering over the iframe. Placing the cursor anywhere else will enable scrolling.
    Unfortunately, it is out of our scope to understand which code causes is or how to remove it – it may be something included in your theme or one of your plugins.

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