I cannot delete the recordings

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author J Federico

    (@jfederico)

    The problem is in the bigbluebutton server. What server are you using? test-install or your own.

    If you are using test-install, the command sent from wordpress to bigbluebutton takes a few seconds to be processed.

    If you are using your own server, try running delete commands using a different tool like “api buddy” or “api mate“

    The recording disappears from the list because there is a javascript trick to compensate the delay, that in some cases can be 20 seconds. BigBlueButton does not have a processing status to verify so, at this point this is the best we can do.

    Hope this helps

    Thread Starter Nader.Rad

    (@naderrad)

    Thanks for the explanation.
    Would you do me a favor and tell me how exactly to use the “api buddy” or “api mate”? I’m not completely familiar with this stuff.
    This is our own server.

    Regards

    Plugin Author J Federico

    (@jfederico)

    Well, short response.

    You basically replace the values by default with the values of your server. Generate the links and click on them.

    But I am afraid that there is no easy explanation for the logic to follow in order to solve your problem.

    The two tools are self explained for experienced BigBlueButton developers/administrators, and any one at this level should be able to figure out how to test if the requests are executed correctly. If you can not figure it out means that you need help from the person who maintains your BigBlueButton server.

    If you are in the way of learning how to administrate a BBB server, there is plenty of information in the wiki about how the API can be used by external applications. See https://code.google.com/p/bigbluebutton/wiki/081API

Viewing 3 replies - 1 through 3 (of 3 total)
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