I cannot delete duplicate imported products. They appear only in total products

  • Resolved rodrigojalves

    (@rodrigojalves)


    5 years, 1 month ago

    Hi there,

    I imported an average of 60 products from a website that I had for this one, however, some products came duplicated, to be more exact, 59 products. When trying to delete these duplicate items in the Products menu, I realized that they are not in the list, but in the product count they are there.

    Can you help me?

    Regards,

    Rodrigo

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @rodrigojalves – Sometimes, “zombie products” can happen (just like you described) when importing products without a 1 in the Published column of the imported CSV.

    If you did not use a 1, please try to re-import and “update” the existing products, adding a 1 in the Published column and see if that makes them visible.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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