• Resolved pacosilverio

    (@pacosilverio)


    The plugin works great except when a product has variations. The prices of the variations cannot be modified, that is, I put the cursor to change the price and it seems that the price is frozen. It does not allow it. It is not editable.
    Maybe some incompatibility with another plugin?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WP Developer

    (@bycrik)

    Hello @pacosilverio ,

    That sounds odd. The plugin does not have any code to block those fields.

    I’ve just test this case and it works fine on our end.

    Can you please confirm that the issue is going away when you disable the plugin?

    Thread Starter pacosilverio

    (@pacosilverio)

    Hello! Thanks for the quick reply.
    When I disable it, the problem is solved. When I enable it, it comes back.
    I think there may be an incompatibility with another plugin, but in a store that already has thousands of visits a day, it is difficult to deactivate all the plugins and go one by one checking which one is not compatible.
    Any ideas on what other solution to try?
    Thank you so much!

    Plugin Author WP Developer

    (@bycrik)

    Can you please check your console (F12 on chrome) for any errors ?

    Thread Starter pacosilverio

    (@pacosilverio)

    Hello! Attached is a screenshot of the errors that appear as an admin when trying to edit the price in product variations.

    Plugin Author WP Developer

    (@bycrik)

    Thanks for proving the screenshot of your console!

    Unfortunately, I cannot point to any specific errors that may be related to the issue.

    The best way left to find the problem is to deactivate plugins one by one until you find the “guilty” one.

    Feel free to let me know if you have any additional information.

    Plugin Author WP Developer

    (@bycrik)

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved.
    Feel free to start a new thread if you need any further support.

Viewing 6 replies - 1 through 6 (of 6 total)
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