• Resolved marpegue

    (@marpegue)


    I cannot add a product to the cart.
    Hello,

    Please I need help, it won’t let me add variable products to the cart.
    With simple products you can.
    I have tried with the Storefront theme and it doesn’t let me either ??

    Please help!!
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @marpegue,

    You’ll want to first check whether the issue is caused by a plugin/theme conflict.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know how it goes.

    Thanks.

    Thread Starter marpegue

    (@marpegue)

    Ok, thanks for your quick response!
    I’ve changed the theme to Storefront and it does work (you can check) so the problem is probably mine. I need to customize this page to be like the rest (header and footer + styles)
    How can I do it? For https://journal1992.com/carrito/ and https://journal1992.com/finalizar-compra/ I am using a Storefront child theme that I have made, but if I put this for the product it gives an error …
    I don’t know how to fix it ??
    Thanks!!

    Thread Starter marpegue

    (@marpegue)

    I am editing the Storefront itself instead of the child theme because the child theme gave me an error and the parent theme did not …

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘I cannot add a product to the cart.’ is closed to new replies.