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  • Hi @moufarzana25. The behaviour you described appears to be this known problem. We’ve implemented a fix which will be out in the next version of the plugin (3.2) so stay tuned for that. Until then, there is a workaround which may work if you have access the “All Settings” page for your WordPress installation:

    • Make sure you have the latest plugin version (currently v3.1.3)
    • Navigate to /wp-admin/options.php of your installation
    • Clear out the value of the option named instant-articles-current-state*
    • Click the “Save Changes” button at the bottom

    This will force the plugin to revert to it’s initial state for the Setup Wizard and you can input a new App ID and App Secret.

    *Note, depending on the version of the plugin that you have, this option may not exist. In this case, clearing out the following option should have the same effect: instant-articles-option-fb-app.

    I hope that works. For now, I’ll mark this thread as “resolved” because of the solutions suggested above. Please save this as “not resolved” if you find your problem persists after trying the above.

    I am facing the same problem. But I have not installed Instant Articles for WP. There are a lot of other plugins are installed. wp-admin/plugins.php page is blank. What should I do?

    SAME.

Viewing 3 replies - 1 through 3 (of 3 total)
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