I can not receive emails

  • Resolved polina51

    (@polina51)


    6 years, 3 months ago

    Hello.

    I can’t find what I must do to get emails from customers. I wrote an e-mail address there, but I don’t receive a single e-mail. I tried several times and fails. Will, you help me, please?

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  • Plugin Author richteam

    (@richteam)

    Hi, Dear polina51.

    Thanks for posting your question.

    Please find the “General Options”. After that, in the settings, you will see the quotes ” “. There will open the tab.
    After that, in the settings, you will see “Send email from an email address.”
    Write in this field so that everything works correctly for you: [email protected]. And to which e-mail address do you want to receive the message from the client, write in this field “Email Administrator”.

    Thank you.

Viewing 1 replies (of 1 total)
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