I can not export the entries in formidable Pro Business

  • Resolved drtan

    (@drtan)


    1 year ago

    I am using the formidable Pro Business.

    But I can not export my data like entries, forms,.. in Formidable. My data has over 17,000 entries.

    Whenever I try to export it, my server has error Timeout like the blow image. How can I address this issue?

    https://ibb.co/DDM27Yt

    https://ibb.co/DDM27Yt

    Thank you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • joaoformidableforms

    (@joaoformidableforms)

    Hello,

    Thank you for contacting our support team today.

    With a large number of entries like 17,000, server timeouts can occur during export. To address this, you might consider breaking down the export process into smaller chunks. If your server allows, increasing the PHP time limit and memory limit could also help prevent timeouts.

    If you continue to experience issues, please ensure that you are using the latest version of Formidable Forms and check with your hosting provider to see if they can increase the resource limits temporarily for the export process.

    Let us know if this helps or if you require further assistance.

    Best,

Viewing 1 replies (of 1 total)
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