I believe your Facebook App has disappeared

  • Plugin version: 4.2.

    I’m following your instructions to install an app on our Facebook Group (yes, I’m an admin) but I can’t find it.

    I tried searching “Smash Balloon WordPress” and scrolling down to where it should be in the list alphabetically. No dice:

    Please let me know what you think. Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Lyndon Roeller

    (@lyndonr)

    Ooooook…. I guess the app was already installed and that’s why it didn’t show up in the list.

    Leaving this up in case it helps someone else.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @lyndonr,

    Thank you for reaching out and I am glad to hear you were able to find the cause. I will add a note to our documentation about this potential situation to avoid confusion for other users.

    Best regards,
    Joel

    Thread Starter Lyndon Roeller

    (@lyndonr)

    Thanks @joel. This is kind of an edge case but I appreciate the willingness to update your docs.

Viewing 3 replies - 1 through 3 (of 3 total)
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